Returns & Refunds policy

Here is your rewritten, clear and legally stronger Refund Policy for YuzzWorks, including your required conditions 👇

📄 Returns & Refunds Policy – YuzzWorks

At YuzzWorks, we strive to provide high-quality digital products and services. Please read our refund policy carefully before making a purchase.

🔁 Cancellation & Refund Eligibility

You are entitled to cancel eligible orders within 30 days of purchase without providing a reason, only for items that qualify under this policy.

To request a cancellation, you must notify us via email at:
📧 wecare@yuzzworks.in

⚠️ Non-Refundable Items

The following are strictly non-refundable:

💻 Digital Products (Instant Download)

• All digital products that are delivered instantly or downloaded are non-refundable

• Once access is granted or the product is downloaded, no cancellations or refunds will be processed

🧑‍💼 Services & Appointments

• No refund will be provided if:

  • A service or appointment is cancelled within 24 hours of the scheduled time

  • The service has already been initiated or delivered

🚫 Policy Violations / Illegal Activities

• If any fraudulent, abusive, or illegal activity is detected:

  • YuzzWorks reserves the right to cancel the order without refund

  • This includes misuse of services, payment fraud, or policy violations

✅ Eligible Refunds (If Applicable)

Refunds may be considered only if:

• The product/service was not delivered as promised

• There is a technical issue from our side

• The request is made within the eligible time frame

Approved refunds will be processed within 7–10 business days using the original payment method.

📦 Physical Goods (If Applicable)

If YuzzWorks offers physical goods, the following conditions apply:

Conditions for Returns:

• Items must be purchased within the last 30 days

• Items must be unused and in original packaging

Non-returnable Physical Goods:

• Customized or personalized items

• Perishable goods

• Opened items related to hygiene or health

• Items mixed inseparably with other products

🚚 Returning Physical Goods

• Customers are responsible for return shipping costs and risk

• Items must be sent to the respective seller’s location

• We recommend using a trackable and insured shipping service

Refunds will only be processed after:

• The returned item is received, or

• Valid proof of return delivery is provided

🎁 Gifts

• If marked as a gift: refund will be issued as a gift credit

• If not marked as a gift: refund will be issued to the original purchaser

📩 Contact Us

For any questions regarding this policy, please contact:
📧 wecare@yuzzworks.in

⚖️ Final Note

By purchasing on YuzzWorks, you agree to this Refund Policy. We reserve the right to update or modify this policy at any time without prior notice.